One key account for the product has been eBay. This milestone really speaks to the level of trust we have built with our customers.” “Our customers have come to rely on Zoom to deliver amazing video and audio for them at scale, and they’re seeing tremendous value in consolidating and modernising their telephony services with us as well. “We are excited to see this level of uptake in such a short timeframe,” added Graeme Geddes, head of Zoom Phone. ![]() “Thanks to its innovative pricing model and widespread availability in 44 countries and territories, it has quickly become an attractive option for many SMB and enterprise customers around the world,” she said. Zoom said the product’s “impressive” growth illustrated the value Zoom Phone brought to customers, with Elka Popova, vice-president of connected work research at analyst Frost & Sullivan proclaiming the product as having been “an astounding success”. Zoom Phone is currently available in 44 countries and territories, and, through bring-your-own-carrier, is also available globally. Features include centralised management, contact centre integration and global call routing. Built on a secure, scalable, global architecture optimised for a video-first experience, it is said to have the features of a business phone system while providing a modern unified communications experience across both desktop and mobile devices. ![]() Zoom Phone is a core product in Zoom’s unified communications platform, which also includes Zoom Meetings, Zoom Chat, Zoom Rooms and Zoom Video Webinars.
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